Frequently Asked Questions


What forms of payment do you accept?

When will my order ship?


What are the shipping times?

What are the shipping rates?

Do you ship to my country?

Will international orders encounter customs fees?

How do I get my tracking number?

Why is my shipment taking too long?


What if my order arrives damaged?

Can I return a product?

How long do refunds take?

How do I start a return?

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